Err Msg: STOP: C0000221 Unknown Hard ErrorLast reviewed: March 24, 1997Article ID: Q101096 |
The information in this article applies to:
The following STOP message appears when a critical system file or other file needed to load Windows NT is corrupted:
STOP: C0000221 unknown hard error <path>\<file name>Alternatively, the error may read as follows:
STOP: 0xC0000221 unknown hard error c:\winnt\system32\ntdll.dll (or other specific file/driver)This error can appear in many different formats, ranging from a blue system error screen to a dialog box. The type of format depends on how much of the operating system was loaded when the corrupted file was detected. If you receive this error message, the file listed along with the error is corrupted. You need to either obtain a new copy of the file or reinstall Windows NT. If reinstallation fails to solve the problem, then a hardware or network problem may exist. The files that are checked for integrity as Windows NT starts are:
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Additional query words: prodnt checksum blue trap
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