Problems Using HP Dashboard and Other 16-bit Windows Shell

 Last reviewed: May 8, 1997
Article ID: Q102473

The information in this article applies to:
  • Microsoft Windows NT operating system version 3.1
  • Microsoft Windows NT Advanced Server version 3.1

SYMPTOMS

When you run Hewlett-Packard (HP) Dashboard with Windows NT, the following problems occur:

  • You cannot make HP Dashboard the shell
  • Dashboard does not show group toolbar

NOTE: XTree for Windows displays similar problems. Group conversion and group command buttons are not available.

CAUSE

You Cannot Make HP Dashboard the Shell

Dashboard, a 16-bit application, attempts to install itself as the shell through the defined method for Windows 3.1 shell replacement. This does not work in Windows NT because the shell is defined in a different manner. Windows NT version 3.1 does not support the replacement of Program Manager.

Dashboard Does Not Show Group Toolbar

Dashboard relies on the existence of .GRP files. If Dashboard is installed on a Windows NT system upgraded from Windows 3.1, you have the groups from your Windows 3.1 installation on the Dashboard toolbar. If you did not upgrade from a previous version of Windows to Windows NT, you do not see any groups on the toolbar. This problem occurs because Windows NT Program Manager does not store group information in .GRP files (Windows 3.1 Program Manager did) but instead places the information in the Registry.

Additional query words: prodnt
Keywords : kb3rdparty kbbug3.10 nt16ap
Version : 3.1
Platform : WINDOWS

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Last reviewed: May 8, 1997
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