Paused Printers Can Cause Print Manager Application ErrorLast reviewed: May 8, 1997Article ID: Q103079 |
The information in this article applies to:
SYMPTOMSIf you move print jobs on a paused printer, print additional jobs, and then click below the last print job listed, the following error message may occur
An application error has occurred and an application error log is being generated. PRINTMAN.exe Exception: access violation (HEXADDRESS), Address: HEXADDRESSwhere HEXADDRESS is a memory location.
Steps to Reproduce Problem
STATUSMicrosoft has confirmed this to be a problem in Windows NT and Windows NT Advanced Server version 3.1. This problem was corrected in the latest U.S. Service Pack for Windows NT and Windows NT Advanced Server version 3.1. For information on obtaining the Service Pack, query on the following word in the Microsoft Knowledge Base (without the spaces):
S E R V P A C K |
Additional query words: prodnt gp fault visible
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