Windows NT Err Msg: MSWORD/PP3 Caused Segment Load Failure...

 Last reviewed: May 9, 1997
Article ID: Q103234

The information in this article applies to:
  • Microsoft Windows NT operating system version 3.1
  • Microsoft Windows NT Advanced Server version 3.1

SYMPTOMS

You may receive the following error message when running Microsoft Word for Windows 2.0 or PowerPoint for Windows 3.0: 

   MSWORD caused a segment load failure in module OLESVR.DLL

   -or-

   PP3 caused a segment load failure in module OLESVR.DLL

CAUSE

This error is caused by a damaged or corrupt OLESVR.DLL located in the %SYSTEMROOT%\SYSTEM32 directory, where SYSTEMROOT is the directory that contains your Windows NT system files.

RESOLUTION

To correct this problem, rename OLESVR.DLL in the %SYSTEMROOT%\SYSTEM32 directory and expand the original file from the compact disc (CD) by doing the following:

  1. At the command prompt, change to the CD-ROM drive.

  2. Change to the I386 directory.

  3. Type 

          expand olesvr.dl_ %systemroot%\system32\olesvr.dll

To expand from the floppy disks:

  1. Insert disk 22 in the disk drive.

  2. At the command prompt change to the appropriate drive.

  3. Type 

          expand olesvr.dl_ %systemroot%\system32\olesvr.dll

Additional query words: prodnt PowerPoint Winword cdg power point macppt
winppt
Keywords : kbinterop nt16ap
Version : 3.1
Platform : WINDOWS

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Last reviewed: May 9, 1997
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