Publisher 2.0 May Cause an Exception in the Win16 Subsystem

 Last reviewed: May 9, 1997
Article ID: Q103362

The information in this article applies to:
  • Microsoft Windows NT operating system version 3.1
  • Microsoft Windows NT Advanced Server version 3.1

SYMPTOMS

When you are running Microsoft Publisher version 2.0 in Windows NT, if you choose Network from either the Print, Setup or Print Setup options on the File menu, you may receive the following error message: 

   MSPUB caused an exception in the Win16 Subsystem

   Click on CLOSE to terminate the application
   Click on CANCEL to debug the application
   Click on IGNORE to continue, you should save your work in a new
   file
If you choose Close, Publisher quits. If you choose Cancel or Ignore, you will receive the following error message: 

   An application error has occurred
   and an application error log is being generated.

   NTVDM.exe
   Exception: access violation (memaddress), Address memaddress

RESOLUTION

To work around this problem, connect to a network printer using Print Manager before opening Publisher.

STATUS

Microsoft has confirmed this to be a problem in Windows NT and Windows NT Advanced Server version 3.1. This problem was corrected in the latest U.S. Service Pack for Windows NT and Windows NT Advanced Server version 3.1. For information on obtaining the Service Pack, query on the following word in the Microsoft Knowledge Base (without the spaces): 

   S E R V P A C K

Additional query words: prodnt
Keywords : kbbug3.10 kbinterop nt16ap ntinterop
Version : 3.1
Platform : WINDOWS

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Last reviewed: May 9, 1997
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