Stop Message Error 0x0000000E

Last reviewed: May 9, 1997
Article ID: Q104903

The information in this article applies to:

Microsoft Windows NT operating system version 3.1
Microsoft Windows NT Advanced Server version 3.1

SYMPTOMS

During the setup of the Windows NT 3.1, you may receive a STOP message with the trap error 0x0000000E. This error message is most likely to occur while attempting to load Windows NT to complete the GUI portion of Setup.

CAUSE

This problem may be caused by an incorrect memory configuration.

RESOLUTION

To avoid this problem, check the following:

Make sure the amount of memory installed on the computer is set correctly within the CMOS setup. If you have an EISA computer, make sure you run the EISA Configuration software to correctly configure the amount of memory.
Some ISA bus computers experience problems running Windows NT Setup with more than 16 MB of physical memory. Reducing the amount of memory to no more than 16 MB may solve the problem.
Make sure the memory chips have the same rated speed (for example, all chips 80 nanosecond) and manufacturer.

Additional query words: prodnt inf memory parity kernel blue boot
trap
Keywords : kbsetup ntsetup ntstop
Version : 3.1
Platform : WINDOWS
Issue type : kberrmsg

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Last reviewed: May 9, 1997
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