Cardfile Printing on LaserJet 4 Prints Double Line

 Last reviewed: May 9, 1997
Article ID: Q104927
The information in this article applies to:
  • Microsoft Windows NT operating system version 3.1
  • Microsoft Windows NT Advanced Server version 3.1

SYMPTOMS

When you print from Cardfile using the Hewlett-Packard (HP) LaserJet 4 or HP LaserJet 4Si PCL drivers, a double line is printed between the index lines and the body of the card. The lower of the two lines is printed through any text on the first line of the body of the card.

RESOLUTION

The HP LaserJet 4 Si/Si MX PS, HP LaserJet II, and HP LaserJet III drivers do not exhibit this problem.

MORE INFORMATION

Steps to Reproduce Problem

  1. Install the HP LaserJet 4 or HP LaserJet 4Si PCL driver.

  2. Run Cardfile in Card view (default) and type some text on the index line and also on the first line of the body.

  3. From the File menu, choose Print.

The card will print correctly, with the exception of a double line instead of a single line between the index line and the card body.

NOTE: There is a double line in the card on the screen, but only a single line should be printed.

STATUS

Microsoft has confirmed this to be a problem in Windows NT version 3.1. This problem was corrected in Windows NT Workstation or Server version 3.5.

Additional query words: prodnt Laser Jet
Keywords : kbbug3.10 kbprint ntprint NTSrvWkst
Version : 3.1
Platform : WINDOWS

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Last reviewed: May 9, 1997
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