Backup Err Msg: Fatal Error on Drive 1

Last reviewed: May 12, 1997
Article ID: Q105488

The information in this article applies to:

Microsoft Windows NT operating system version 3.1
Microsoft Windows NT Advanced Server version 3.1

SYMPTOMS

When you try to restore information from a backup on an Archive 2250 tape drive, the following error message appears:

   Fatal error on drive 1

Also, in Event Viewer the following message is logged:

   The device \Device\Tape0 has a bad block

You cannot retrieve the backup information.

STATUS

Microsoft has confirmed this to be a problem in Windows NT and Windows NT Advanced Server version 3.1. This problem was corrected in the latest U.S. Service Pack for Windows NT and Windows NT Advanced Server version 3.1. For information on obtaining the Service Pack, query on the following word in the Microsoft Knowledge Base (without the spaces):

   S E R V P A C K

Additional query words: prodnt
Keywords : kbbug3.10 kbtool ntutil
Version : 3.1
Platform : WINDOWS

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Last reviewed: May 12, 1997
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