Word 6.0 Find File Generates Application Error in NTVDM.EXE

 Last reviewed: May 13, 1997
Article ID: Q108264

The information in this article applies to:
  • Microsoft Windows NT operating system version 3.1
  • Microsoft Windows NT Advanced Server version 3.1

SYMPTOMS

You receive an application error in NTVDM.EXE when you print in the background and perform a Find File operation in Microsoft Word for Windows 6.0. After the error, Word stops responding (hangs).

NOTE: This problem may only occur when finding a file from a network share and using a 256-color video driver.

STATUS

Microsoft has confirmed this to be a problem in Windows NT and Windows NT Advanced Server version 3.1. This problem was corrected in the latest U.S. Service Pack for Windows NT and Windows NT Advanced Server version 3.1. For information on obtaining the Service Pack, query on the following word in the Microsoft Knowledge Base (without the spaces): 

   S E R V P A C K

Additional query words: prodnt
Keywords : kbbug3.10 kbinterop nt16ap
Version : 3.1
Platform : WINDOWS

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Last reviewed: May 13, 1997
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