Tandberg Drives Report Incomplete Firmware in RegistryLast reviewed: May 13, 1997Article ID: Q108463 |
The information in this article applies to:
SYMPTOMSYou may find an incomplete firmware string in the Windows NT Registry Editor when viewing data under the following subkey when using a Tandberg tape drive:
HKEY_LOCAL_MACHINE\HARDWARE\DEVICEMAP\Scsi\SCSI Port x\ SCSI Bus x\Target ID x\ Logical Unit ID x\ Identifier : REG_SZ : TANDBERG TDC 4100 =05:??The ?? should represent the firmware version of the tape device. However, your Tandberg drive may not report this value.
RESOLUTIONTo correct this problem, you need to send the drive back to Tandberg for a firmware upgrade. It is important to specify that you want the SCSI 2 upgrade or the problem will persist.
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Additional query words: prodnt tdc
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