Removing Printer from Print Manager Doesn't Remove/Delete DriverLast reviewed: May 13, 1997Article ID: Q109797 |
The information in this article applies to:
SYMPTOMSIf you attempt to remove a printer in Print Manager because the printer driver file is corrupt and then attempt to recreate the printer, the printer driver file will again be corrupt.
CAUSEThis problem occurs because removing a printer from Print Manager does not result in the printer driver file being removed from the hard disk.
RESOLUTIONTo avoid this problem, manually delete the printer driver from the hard disk before you attempt to recreate the printer in Print Manager.
STATUSMicrosoft has confirmed this to be a problem in Windows NT and Windows NT Advanced Server version 3.1. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.
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Additional query words: prodnt
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