Word 2.0: Blank Items in File List Boxes and Missing Letters

 Last reviewed: May 13, 1997
Article ID: Q110345
The information in this article applies to:
  • Microsoft Windows NT operating system version 3.1
  • Microsoft Windows NT Advanced Server version 3.1

SYMPTOMS

In Microsoft Word for Windows version 2.0 dialog boxes that list filenames, some lines will be blank, indicating that files are being listed, but not displayed. Also, some letters in words displayed on dialog boxes may be missing.

This behavior is intermittent and occurs when you start Word from a network location (not from an installation of Word on the local computer) using an account that does not have full privileges. This behavior does not occur when you log on from an administrative account.

STATUS

Microsoft has confirmed this to be a problem in Windows NT and Windows NT Advanced Server version 3.1. This problem was corrected in the latest U.S. Service Pack for Windows NT and Windows NT Advanced Server version 3.1. For information on obtaining the Service Pack, query on the following word in the Microsoft Knowledge Base (without the spaces): 

   S E R V P A C K

Additional query words: prodnt winword
Keywords : kbbug3.10 kbinterop nt16ap
Version : 3.1 6.0
Platform : WINDOWS

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Last reviewed: May 13, 1997
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