STOP Message: 0x0000000D on ACER AcerFrame 1000 (Model 1733)

 Last reviewed: May 14, 1997
Article ID: Q112840
The information in this article applies to:
  • Microsoft Windows NT operating system version 3.1
  • Microsoft Windows NT Advanced Server version 3.1

SYMPTOMS

When you install Windows NT on an ACER AcerFrame 1000 (Model 1733), a trap 0x0000000D may occur during setup (from floppy disk or CD-ROM).

This is not a blue screen; this happens before setup. When you attempt to boot from the floppy disk, the screen goes to the Windows NT Portable Bootloader, then the following trap error appears on a dark screen: 

  TRAP: 0X0000000D General Protection Fault.
  TR=0028, etc. (followed by half a screen-full of hex register dump)
  CR0=E0000011  CR2=00000000 CR3 = 00030000
  GDT Limit = 03FF BASE = 00036000  IDT LIMIT=07FF
  BASE =00036400
  (and so on....)

RESOLUTION

To avoid this problem, upgrade the BIOS on your computer. For more information, call ACER technical support at (800) 637-7000.

The ACER product included here is manufactured by a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding this product's performance or reliability.

Additional query words: prodnt
Keywords : kbhw kbsetup nthw ntsetup ntstop
Version : 3.1
Platform : WINDOWS

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Last reviewed: May 14, 1997
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