STOP Message: 0x0000000A with ARROW.SYS Driver

Last reviewed: May 14, 1997
Article ID: Q113192

The information in this article applies to:

Microsoft U.S. Service Pack 2 for Windows NT and Windows NT Advanced Server version 3.1

SYMPTOMS

If you installed the ARROW.SYS driver from Service Pack 2, your Adaptec SCSI Adapter may not be recognized or this STOP message appears:

      STOP 0X0000000A  [0X00000012, 0X00000010, 0X00000001, 0X80269287 ]
      Memory at 12 was referenced at IRQL 16 for 1 access form 80268000

      Address 80269287 has base at 80268000 - ARROW.SYS

STATUS

Microsoft has confirmed this to be a problem in Windows NT and Windows NT Advanced Server version 3.1. This problem has been corrected in the latest U.S. Service Pack for Windows NT and Windows NT Advanced Server version 3.1. For information on obtaining the Service Pack, query on the following word in the Microsoft Knowledge Base (without the spaces):

   S E R V P A C K

Additional query words: prodnt blue trap
Keywords : kbbug3.10 kbother ntdriver ntstop
Version : 3.1
Platform : WINDOWS
Issue type : kberrmsg

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY.

Last reviewed: May 14, 1997
© 1998 Microsoft Corporation. All rights reserved. Terms of Use.