WFWG Client Can't See Shared Printer After it is Recreated

 Last reviewed: May 14, 1997
Article ID: Q113630
The information in this article applies to:
  • Microsoft Windows NT operating system version 3.1
  • Microsoft Windows NT Advanced Server version 3.1

SYMPTOMS

Windows for Workgroups 3.x clients cannot view or access a shared printer after the printer has been removed and recreated with the same printer properties using Print Manager; the following error message appears: 

   Error 53
   Network path not found.
This problem occurs only when you choose a device name from the Network Printer list in the Print To list box of the Create Printer dialog box.

Windows NT and Windows NT Advanced Server computers are still able to view and access the shared printer.

WORKAROUND

To recreate a printer using the same properties and to avoid this problem, do the following:

  1. Create the printer, and select a local device in the Print To list box.

  2. Choose the Details button, and then select Network Printer in the Print To Additional Ports list box.

  3. Choose the Delete Port button.

  4. Choose the OK button to close the Printer Details windows.

  5. In the Print To list box, select Network Printer, and then redefine the local device deleted in step 3.

Additional query words: wfw wfwg prodnt printman
Keywords : kbprint ntinterop ntprint
Version : 3.1
Platform : WINDOWS

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Last reviewed: May 14, 1997
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