Dot Matrix Printer Controls Don't Function

 Last reviewed: May 15, 1997
Article ID: Q114759
The information in this article applies to:
  • Microsoft Windows NT operating system version 3.1
  • Microsoft Windows NT Advanced Server version 3.1

SYMPTOMS

When you have a dot matrix printer connected to a Windows NT workstation or Windows NT Advanced Server, the printer controls do not function until after the printer has printed a document.

WORKAROUND

Print a page on the printer. After the job has finished printing, the controls on the printer function properly.

STATUS

Microsoft has confirmed this to be a problem in Windows NT and Windows NT Advanced Server version 3.1. This problem has been corrected in Windows NT Workstation and Windows NT Server version 3.5. This problem has also been corrected in the latest U.S. Service Pack for Windows NT and Windows NT Advanced Server version 3.1. For information on obtaining the Service Pack, query on the following word in the Microsoft Knowledge Base (without the spaces): 

   S E R V P A C K

Additional query words: prodnt Online
Keywords : kbbug3.10 kbprint ntprint NTSrvWkst
Version : 3.1
Platform : WINDOWS

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Last reviewed: May 15, 1997
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