Floppy Drives Inaccessible on Gateway 2000 Nomad Laptops

 Last reviewed: October 21, 1994
Article ID: Q119891
The information in this article applies to:
  • Microsoft Windows NT operating system version 3.1
  • Microsoft Windows NT Advanced Server version 3.1
  • Microsoft Windows NT Workstation version 3.5
  • Microsoft Windows NT Server version 3.5

SYMPTOMS

When you install Windows NT on a Gateway 2000 Nomad 425/450 DXL laptop computer, the floppy disk drives are not accessible during the GUI portion of Setup. File Manager displays the floppy disk icons, but they are inaccessible. Because of this, you are unable to create an Emergency Repair Disk, but Windows NT still installs correctly.

WORKAROUND

For most Gateway laptop computers, the Advanced Power Management (APM) software is utilized. In order to correct this problem, disable the use of the APM software by running a utility called ADVOSOFF.EXE. This utility is recommended to be run before you install Windows NT. This utility is available as ADVOSOF.EXE on Gateway's BBS at (605) 232-2224, or call Gateway Technical Support at (800) 846-2301.

The Nomad 425/450 DXL is manufactured by Gateway 2000, a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding this product's performance or reliability.

Additional reference words: prodnt 3.10 3.50
KBCategory: kb3rdparty kbhw
KBSubCategory: nthw

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Last reviewed: October 21, 1994
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