STOP screen when installing Windows NT 3.5 on 386 SMP machine

Last reviewed: May 25, 1995
Article ID: Q121043
The information in this article applies to:
  • Microsoft Windows NT Workstation version 3.5
  • Microsoft Windows NT Server version 3.5

When running Windows NT 3.5 setup on a 386 multiprocessor machine you receive this a STOP message when rebooting from text setup to GUI setup:

   Stop 0x0000003E  0x00000000  0x00000000 0x00000000  0x00000000
   MultiProcessor_Configuration_Not_Supported

This is issued because Windows NT 3.5 no longer supports 386 multiprocessor machines. The only machine that was supported by Windows NT 3.1 and is now not supported by Windows NT 3.5 is the Compaq Systempro Dual 386/25. It has been removed from the Windows NT 3.5 Hardware Compatibility List.


Additional reference words: prodnt 3.50 HCL 0x3E kb3rdparty
KBCategory: kbhw
KBSubCategory: nthw


THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY.

Last reviewed: May 25, 1995
© 1998 Microsoft Corporation. All rights reserved. Terms of Use.