Err Msg: Cannot Load Catalog From Tape

 Last reviewed: August 12, 1997
Article ID: Q122440

The information in this article applies to:
  • Microsoft Windows NT Workstation versions 3.5, 3.51, and 4.0
  • Microsoft Windows NT Server versions 3.5, 3.51, and 4.0

SYMPTOMS

When you use the Windows NT Backup program (NTBACKUP.EXE) with any tape device connected to a QLogic PCI SCSI adapter on a PCI bus, the following error message may appear: 

   Cannot load catalog from tape

CAUSE

There is a problem with the SCSI adapter driver for the QLogic PCI SCSI adapter.

RESOLUTION

To work around this problem, do one of the following:

  • Use another supported SCSI adapter. Refer to the Windows NT version 3.5 Hardware Compatibility List.

    -or-

  • Call QLogic Technical Support at (800) 737-6524 for more information.

The QLogic product discussed here is manufactured by QLogic, a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding this product's performance or reliability.

Additional query words: prodnt 3.50 controller 3.51 4.00

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Last reviewed: August 12, 1997
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