Unexpected Network Error When Changing WfWG Password

 Last reviewed: August 27, 1996
Article ID: Q122445
The information in this article applies to:
  • Microsoft Windows NT operating system version 3.1
  • Microsoft Windows NT Advanced Server version 3.1
  • Microsoft Windows NT Workstation version 3.5
  • Microsoft Windows NT Server version 3.5

SYMPTOMS

In a Windows NT domain, if you attempt to change the password of your Windows for Workgroups version 3.11 client workstation, and if the minimum password age has not expired, the following error message appears: 

   Error 59: An unexpected network error has occurred.

CAUSE

Windows NT uses a Transact server to respond to downlevel client Transact API. To change the password, the downlevel client uses the NetUserPasswordSet API. This problem occurs due to the transact server not sending the correct return code for this API. As a result, the client workstation shows a generic error message of Error 59.

STATUS

Microsoft has confirmed this to be a problem in Windows NT and Windows NT Advanced Server version 3.1 and Windows NT Workstation and Windows NT Server version 3.5. This problem was corrected in the latest U.S. Service Pack for Windows NT version 3.5. For information on obtaining the Service Pack, query on the following word in the Microsoft Knowledge Base (without the spaces): 

   S E R V P A C K

KBCategory: kbinterop kberrmsg kbbug3.10 kbfix3.50.sp2
KBSubcategory: ntdomain NTSrv
Additional reference words: prodnt 3.50 3.10 wfw wfwg dos

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Last reviewed: August 27, 1996
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