Multiple Events Appear for Intelligent Digiboard Adapters

Last reviewed: November 9, 1994
Article ID: Q122572

The information in this article applies to:

Microsoft Windows NT Workstation version 3.5
Microsoft Windows NT Server version 3.5

SYMPTOMS

After you upgrade to Windows NT version 3.5 with any of the Intelligent Digiboard adapters, more than one of the following events may appear in the Event Viewer:

   Event ID: 4103  Source: ntxall  Type: Information
   Description: Overriding current configuration to use 8K memory
   mapped window on ntxall<a>.

   Event ID: 25  Source: Serial   Type: Error
   Description: User configuration for parameter ntxall<a>Line<b>
   Concentrator<c>Port<d> must have PortAddress.

where: <a> is order number of installed adapters in Windows NT (usually

           2 if a network adapter was installed first on this computer)
       <b> is the line number used on the Digiboard adapter (usually 1)
       <c> is the concentrator number used on the Digiboard adapter
           (usually 1)
       <d> is the number of each port configured on the Digiboard
           adapter.

CAUSE

The ntxall subkey in the Windows NT Registry should reside under the Services subkey of HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet for all intelligent Digiboard adapters. Any subkeys residing under the Parameters subkey of HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Serial are port configurations for non-intelligent Digiboard adapters and any additional communication ports. This problem occurs after the upgrade process where a copy of the ntxall subkey tree was placed under the Parameters subkey.

RESOLUTION

To prevent these events from appearing in the Event Viewer, modify the Windows NT Registry.

WARNING: Using Registry Editor incorrectly can cause serious,

   system-wide problems that may require you to reinstall Windows NT to
   correct them. Microsoft cannot guarantee that any problems resulting
   from the use of Registry Editor can be solved. Use this tool at your
   own risk.

Start REGEDT32.EXE and locate the following Registry subkey:

      HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet
      \Services\Serial\Parameters

Remove all subkeys below and including ntxall<a>.

Exit the Registry Editor.

Shut down and restart Windows NT.

Digiboard is manufactured by Digi International, Inc., a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability.

Additional reference words: prodnt 3.50 pc/xe 2port mc/xe c/x
KBCategory: kb3rdparty
KBSubcategory: nthw

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Last reviewed: November 9, 1994
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