Windows NT 3.5 Computer with Intel Neptune PCI Chip Hangs

 Last reviewed: February 24, 1995
Article ID: Q123159
The information in this article applies to:
  • Microsoft Windows NT Workstation version 3.5
  • Microsoft Windows NT Server version 3.5

SYMPTOMS

When you install Windows NT version 3.5 on a computer with the Intel Neptune 82434 PCI Cache Memory Controller (PCMC) the system stops responding (hangs).

CAUSE

The call, IoAssignResources fails if the target PCI device and the driver's requested resource list do not request interrupt vectors and the BIOS doesn't assign an interrupt vector.

STATUS

Microsoft has confirmed this to be a problem in Windows NT Workstation and Windows NT Server version 3.5. This problem was corrected in the latest U.S. Service Pack for Windows NT version 3.5. For information on obtaining the Service Pack, query on the following word in the Microsoft Knowledge Base (without the spaces): 

   S E R V P A C K

KBCategory: kbhw kbsetup kbbug3.50 kbfix3.50.sp2
KBSubcategory: nthw
Additional reference words: prodnt 3.50 hal PCI hang boot

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Last reviewed: February 24, 1995
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