SFM Performance Degrades Due to Memory Problem

Last reviewed: August 22, 1996
Article ID: Q123338

The information in this article applies to:

- Microsoft Windows NT Server version 3.5

SYMPTOMS

When you use Services for Macintosh to share files, server performance may degrade after a number of days in a production environment. CPU use may rise to between 85 percent and 95 percent even when no one is actively using the server and only a few users are connected to it. Server response time increases as the system becomes very slow.

The following events may be logged in the Event Viewer log:

   MacFile 12051: Unable to update the index database for the Macintosh-
   Accessible volume "<volume name>". There may not be enough disk space.

   MacSrv 12046: Unable to allocate paged memory resource.

CAUSE

Caching and notification handling for extremely large volumes is not being handled properly. Structures are not properly allocated and deallocated resulting in growing memory resource demands.

STATUS

Microsoft has confirmed this to be a problem in Windows NT Server version 3.5. This problem was corrected in the latest U.S. Service Pack for Windows NT version 3.5. For information on obtaining the Service Pack, query on the following word in the Microsoft Knowledge Base (without the spaces):

   S E R V P A C K

KBCategory: kbother kbbug3.50 kbfix3.50.sp2
KBSubcategory: ntmac NTSrv
Additional reference words: prodnt 3.50 sfm

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Last reviewed: August 22, 1996
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