Err Msg: Cannot Load Extension FTPSMX.DLL

The information in this article applies to:

• Microsoft Windows NT Workstation version 3.5
• Microsoft Windows NT Server version 3.5

SYMPTOMS

Server Manager, SRVMGR.EXE, is a utility found in the Windows NT 3.5 Server and Windows NT 3.5 Resource Kit CD-ROMs that allows you to manage computers and domains from your Windows NT Workstation client computer. When you run Server Manager on your Windows NT Workstation that is running the FTP Server service, one or both of the following error messages appear:

   The procedure entry point I_FtpDisconnectUser could not be located in
   the dynamic link library FTPSVC.DLL.

   -or-

   Cannot load extension FTPSMX.DLL
   Error 0126: The specified module cannot be found

CAUSE

If the FTP Server service is running on the computer, Server Manager looks for the files, FTPSMX.DLL and FTPSVC.DLL to load. However these files are not included in Windows NT Workstation or in the Windows NT 3.5 Resource Kit. They are available only on the Windows NT Server CD-ROM and in the download file, FTPSMX.EXE, mentioned below.

The file, FTPSMX.DLL, is the FTP Server management extensions for Server Manager.

WORKAROUND

Expand the files FTPSVC.DLL, FTPSMX.DLL, and FTPSMX.HLP from the Windows NT 3.5 Server CD-ROM to the %systemroot%\SYSTEM32 directory on your Windows NT 3.5 Workstation computer.

If you do not have the Windows NT Server CD-ROM, you can find FTPSMX.EXE, a self-extracting file, on the following services:

• Microsoft's World Wide Web Site on the Internet

        On the www.microsoft.com home page, click the Support icon.
        Click Knowledge Base, and select the product.
        Enter kbfile FTPSMX.EXE (size: 58723 bytes) 
                               , and click GO!
        Open the article, and click the button to download the file.
  
  

• Internet (anonymous FTP)

        ftp ftp.microsoft.com
        Change to the Softlib/Mslfiles folder.
        Get FTPSMX.EXE (size: 58723 bytes) 
  

• The Microsoft Network

        On the Edit menu, click Go To, and then click Other Location.
        Type "mssupport" (without the quotation marks).
        Double-click the MS Software Library icon.
        Find the appropriate product area.
        Locate and Download FTPSMX.EXE.
  

• Microsoft Download Service (MSDL)

        Dial (425) 936-6735 to connect to MSDL
        Download FTPSMX.EXE (size: 58723 bytes) 
  

   ARTICLE-ID: Q119591
   TITLE     : How to Obtain Microsoft Support Files from Online
               Services

STATUS

Microsoft has confirmed this to be a problem in Windows NT version 3.5. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.