3COM EtherLink III NIC Intermittently Fails to Start

 Last reviewed: April 11, 1997
Article ID: Q123816

The information in this article applies to:
  • Microsoft Windows NT Workstation version 3.5
  • Microsoft Windows NT Server version 3.5
  • Microsoft Windows NT Workstation version 3.51
  • Microsoft Windows NT Server version 3.51

SYMPTOMS

When you start Windows NT version 3.5 or 3.51 with a 3Com EtherLink III (3C509)network adapter, the network adapter driver (ELNK3.SYS) may fail to recognize the network adapter and then display the following error message: 

   At least one service or driver failed during system startup.
The following is logged in the Event Viewer: 

   Event ID: 5012  Source: ELNK31   Type: Error
   Description: The I/O address supplied does not match the
   jumpers on the adapter.

   Event ID: 5003  Source: ELNK31   Type: Error
   Description: Could not find an adapter.

WORKAROUND

To work around this problem, shut down and restart Windows NT to re- initialize the network adapter driver with the device. If the problem persists, use another network adapter.

The EtherLink III product discussed here is manufactured by 3Com Corporation, a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding this product's performance or reliability.

Additional query words: mac nic prodnt
Keywords : kb3rdparty ntdriver nthw
Version : 3.5 3.51
Platform : WinNT

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY.

Last reviewed: April 11, 1997
© 1998 Microsoft Corporation. All rights reserved. Terms of Use.