Error Updating PowerPoint 4.0 File Using CSNW/GSNW

 Last reviewed: August 23, 1996
Article ID: Q123957
The information in this article applies to:
  • Microsoft Windows NT Workstation version 3.5
  • Microsoft Windows NT Server version 3.5

SYMPTOMS

After you create and save a PowerPoint version 4.0 file to a NetWare server using the Client Services for NetWare (CSNW) or Gateway Services for NetWare (GSNW), you may receive the following error message when you attempt to save changes to the file: 

   x:\<filename>.ppt
   Sorry, the file or directory is write-protected.

CAUSE

This problem occurs when your system is using the new NetWare redirector (NWRDR.SYS) shipped with Windows NT version 3.5.

WORKAROUND

To work around the problem:

  1. Copy the file from the NetWare server to your computer and save changes to the PowerPoint file.

  2. Remove or rename the same file on the NetWare server and copy the updated PowerPoint file to the NetWare server.

STATUS

Microsoft has confirmed this to be a problem in Windows NT version 3.5. This problem was corrected in the latest U.S. Service Pack for Windows NT version 3.5. For information on obtaining the Service Pack, query on the following word in the Microsoft Knowledge Base (without the spaces): 

   S E R V P A C K

KBCategory: kbnetwork kbinterop kbbug3.50 kbfix3.50.sp2
KBSubcategory: ntinterop ntnetserv nt16ap NTSrvWkst
Additional reference words: prodnt Novell 3.50

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY.

Last reviewed: August 23, 1996
© 1998 Microsoft Corporation. All rights reserved. Terms of Use.