Pending Local Print Jobs May Disappear After Reboot of Server

 Last reviewed: September 11, 1995
Article ID: Q125258
The information in this article applies to:
  • Microsoft Windows NT Workstation version 3.5
  • Microsoft Windows NT Server version 3.5

SYMPTOMS

In Windows NT 3.5, if there are local print jobs pending and the server is rebooted or goes down (for example, a power outage without UPS), all the local pending print jobs in all the queues will disappear. There is still header (.SHD) files in \%SYSTEMROOT%\SYSTEM32\SPOOL\PRINTERS, but the corresponding local job (.SPL) files are gone and do not print.

STATUS

Microsoft has confirmed this to be a problem in Windows NT version 3.5. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.

Additional reference words: prodnt 3.50
KBCategory: kbprint kbbug3.50
KBSubCategory: ntprint ntfilesys

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Last reviewed: September 11, 1995
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