Paintbrush Appears Without a Drawing Area

 Last reviewed: March 6, 1995
Article ID: Q125451
The information in this article applies to:
  • Microsoft Windows NT operating system version 3.1
  • Microsoft Windows NT Advanced Server version 3.1
  • Microsoft Windows NT Workstation version 3.5
  • Microsoft Windows NT Server version 3.5

SYMPTOMS

When you run Paintbrush from the Program Manager command line, the Task List, or command prompt (CMD.EXE), and specify a bitmap file name that does not exist or is located in another directory, the following error message may appear: 

   <Bitmap file name>
   Cannot find this file.
   Make sure that the correct path and file name are given.
After you choose the OK button, Paintbrush appears without a drawing area (that is, a 0 Width x 0 Height field), even though the actual image attribute is set to a valid size.

In addition, the Print option is not available in Windows NT version 3.1. However, the Print option is available in Windows NT version 3.5, and when you print the 0x0 field image, the following error message may appear and Paintbrush quits automatically: 

   An application error has occurred and an application error
   log is being generated.

      PBRUSH.EXE
   Exception: divide by zero (0xc0000094), Address: 0x019985e9

WORKAROUND

To work around this problem:

  1. In the Accessories group of Program Manager, choose the Paintbrush icon.

  2. From the File menu, choose Open.

  3. Select the bitmap file you want.

STATUS

Microsoft has confirmed this to be a problem in Windows NT versions 3.1 and 3.5. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.

Additional reference words: prodnt 3.50 3.10
KBCategory: kbtool kbbug3.10 kbbug3.50
KBSubcategory: ntutil nt32ap

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Last reviewed: March 6, 1995
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