Logon Failure on SMP Computer with GSNW or CSNW Installed

 Last reviewed: February 7, 1995
Article ID: Q125758
The information in this article applies to:
  • Microsoft Windows NT operating system version 3.1
  • Microsoft Windows NT Advanced Server version 3.1

SYMPTOMS

When logging on at the console of a Windows NT version 3.1 computer, the logon may stop responding (hang) after entering the logon information and choosing 'OK' in the Welcome dialog box. Remote clients can access the computer via the network, but the console is unavailable.

This has been observed on Symmetric Multi-Processor (SMP) systems with Gateway Services for NetWare (GSNW) or Client Services for Netware (CSNW) installed. The problem is intermittent in that a variable, random number of logon attempts will succeed before the failure occurs.

This has been confirmed on Windows NT version 3.1, Service Pack 2.

CAUSE

There is a problem in WINLOGON.EXE.

RESOLUTION

Once the logon failure has occurred, the console is unavailable until the system is restarted.

STATUS

Microsoft has confirmed this to be a problem in Windows NT and Windows NT Advanced Server version 3.1. This problem has been corrected in Windows NT Workstation and Windows NT Server version 3.5.

Additional reference words: prodnt 3.10 3.50
KBCategory: kbnetwork kbbug3.10 kbfix3.50
KBSubcategory: ntboot

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Last reviewed: February 7, 1995
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