Problems Saving a Text File From Lotus 123 for Windows Running

 Last reviewed: May 5, 1997
Article ID: Q126135
The information in this article applies to:
  • Microsoft Windows NT operating system version 3.1
  • Microsoft Windows NT Advanced Server version 3.1
  • Microsoft Windows NT Workstation version 3.5 and 3.51
  • Microsoft Windows NT Server version 3.5 and 3.51
  • Microsoft Windows NT Server version 4.0
  • Microsoft Windows NT Workstation version 4.0

SYMPTOMS

When you attempt to save a file as text only from Lotus 123 for Windows version 4.0 or 5.0 under Windows NT, the following error appears: 

   Unable to access output device
This error also occurs when you print from Lotus 123 for MS-DOS using the backslash key (/) instead of using the Windows menus to print.

CAUSE

Lotus 123 exports text and prints through a the WINGEN.DRV driver. This driver was developed by Lotus to work with Windows and does not work with Windows NT.

RESOLUTION

To work around this problem, print to file using the Generic Text Only driver included in Windows NT 3.51 or 4.00.

Additional query words: prodnt 1-2-3 spreadsheet spread sheet
Version : 3.10 3.50 3.51 4.00

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY.

Last reviewed: May 5, 1997
© 1998 Microsoft Corporation. All rights reserved. Terms of Use.