Uni to Multiprocessor Utility Fails to Update System

 Last reviewed: October 2, 1997
Article ID: Q126608
The information in this article applies to:
  • Microsoft Windows NT Workstation versions 3.5, 3.51, and 4.0
  • Microsoft Windows NT Server versions 3.5, 3.51, and 4.0
  • Microsoft Windows NT Resource Kit version 2.1

SYMPTOMS

The Uni to Multiprocessor upgrade utility (UPTOMP.EXE) for Windows NT may fail and display the following error message: 

   Processor Upgrade Utility - Error

   Your system has not been upgraded because the utility
   was unable to save the xxxxxxxx system files. Check the
   files in the system32 directory and the "save" directory,
   delete the "save" directory if necessary then re-run
   this utility.
where xxxxxxxx represents the currently installed system files (uniprocessor or multiprocessor).

CAUSE

The error message above appears when there is a %SYSTEMROOT%\SYSTEM32\UPTOMP.OLD directory. UPTOMP.EXE copies the currently installed HAL.DLL, KERNEL32.DLL, NTDLL.DLL, NTOSKRNL.EXE, and WINSRV.DLL files to the UPTOMP.OLD directory before installing the new versions of the files.

WORKAROUND

To work around this problem, delete or rename the UPTOMP.OLD directory and re-run UPTOMP.EXE.

Additional query words: mps prodnt
Keywords : ntreskit kbtool
Version : 3.5 3.51
Platform : winnt

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Last reviewed: October 2, 1997
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