Windows NT 3.5 Setup Fails with Microspeed Trackball Mouse

 Last reviewed: March 27, 1996
Article ID: Q126853
The information in this article applies to:
  • Microsoft Windows NT Workstation version 3.5
  • Microsoft Windows NT Server version 3.5
  • Microsoft Windows 95

SYMPTOMS

When you install Windows NT version 3.5 on a Compaq computer with a Microspeed Trackball mouse and a Quantum LPS528A (Type 65, 527.5 MB) IDE hard disk, Setup stops responding (hangs) at the Welcome to Setup screen. This problem does not occur in Windows NT version 3.1 or with hard disks from manufacturers.

CAUSE

The Microspeed Trackball mouse is not on the Windows NT version 3.5 Hardware Compatibility List (HCL) and is not supported.

RESOLUTION

To correct this problem, use a supported trackball mouse.

The third-party products discussed here are manufactured vendors independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability.

KBCategory: kb3rdparty kbhw
KBSubCategory: nthw ntsetup
Additional reference words: prodnt 3.50 mice

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Last reviewed: March 27, 1996
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