IBM Token Ring /A Adapter Fails To Start in Windows NT 3.5

 Last reviewed: September 14, 1995
Article ID: Q126978
The information in this article applies to:
  • Microsoft Windows NT Workstation version 3.5
  • Microsoft Windows NT Server version 3.5

SYMPTOMS

When you start Windows NT version 3.5 using an IBM Token Ring /A network adapter, it may fail and cause the following error message to appear: 

   At least one service or driver failed during system startup.
   Use Event Viewer to examine the event log for details.
The following event is written to the system log of Event Viewer: 

   Event: 5009
   Source: IBMTOK
   Type: Error
   Description: IBMTOKMC1: Does not support the configuration supplied.

STATUS

Microsoft has confirmed this to be a problem in Windows NT version 3.5. This problem has been corrected in the latest U.S. Service Pack for Windows NT version 3.5. For information on obtaining the Service Pack, query on the following word in the Microsoft Knowledge Base (without the spaces): 

   S E R V P A C K
The IBM Token Ring network adapters discussed here are manufactured by IBM Corporation, a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability.

KBCategory: kb3rdparty kbbug3.50 kbfix3.50.sp3
KBSubCategory: nthw ntdriver
Additional reference words: prodnt 3.50 nic mac

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Last reviewed: September 14, 1995
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