Print Job to LPR Printer Does Not Print

• Microsoft Windows NT Workstation version 3.5 and 3.51
• Microsoft Windows NT Server version 3.5 and 3.51
• Microsoft Windows NT Server version 4.0
• Microsoft Windows NT Workstation version 4.0

SYMPTOMS

When you print from a computer running Microsoft Network Client for MS-DOS or Windows for Workgroups version 3.11 to a Line Printer Remote (LPR) protocol printer that is connected to a Windows NT Line Printer Daemon (LPD) server, the print job does not print and the following is written to the system log:

   Event ID: 2001
   Source: LPR Print Monitor
   Type: Warning
   Description: Cannot Reach the Destination.

CAUSE

This problem occurs if you do not have proper permissions to write to the subdirectory, because the LPR command (LPR.EXE) needs to write a temporary file to the %SystemRoot%\SYSTEM32 subdirectory on the Windows NT computer.

The Everyone group has Change permission by default. If the Administrator removes this right for the \SYSTEM32 subdirectory, the above error message appears.

RESOLUTION

To correct this problem, do one of the following:

• Log on as one of the Administrators on the client computer.
• Grant the user on the client computer Change permissions to the %SystemRoot%\SYSTEM32 subdirectory on the Windows NT computer.

  NOTE: Change permission is the default security for the System32 directory. The problem described above occurs when an administrator has changed the default permissions. Access to the Windows NT directory tree is protected by share permissions. Directory permissions are a secondary level of security.

   ARTICLE-ID: Q133488
   TITLE     : LPR Printing Fails After Setting Up Security

   ARTICLE-ID: Q137912
   TITLE     : File Permissions on \SYSTEM32 Affect All Subdirectories

   ARTICLE-ID: Q138593
   TITLE     : Unable to Print to WinNT LPR Printers after Applying SP2