Windows NT 3.51 Hangs with Office 95 (Word) Help File Wizard

 Last reviewed: September 14, 1995
Article ID: Q128454
The information in this article applies to:
  • Microsoft Windows NT Workstation version 3.51
  • Microsoft Windows NT Server version 3.51

SYMPTOMS

When you run Microsoft Word for Windows 95 (from Microsoft Office for Windows 95) on Windows NT 3.51 and open the help file wizard (Winhlp32), Windows NT stops responding (hangs).

CAUSE

Windows NT causes a memory access violation.

RESOLUTION

To correct this problem, install the latest U.S. Service Pack for Windows NT version 3.51.

STATUS

Microsoft has confirmed this to be a problem in Windows NT version 3.51. This problem has been corrected in the latest U.S. Service Pack for Windows NT version 3.51. For information on obtaining the Service Pack, query on the following word in the Microsoft Knowledge Base (without the spaces): 

   S E R V P A C K

KBCategory: kbinterop kbbug3.51 kbfix3.51.sp1
KBSubcategory: ntgeneral
Additional reference words: 3.51 prodnt

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Last reviewed: September 14, 1995
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