Capture Does Not Work With HP 10/100 VG ISA NIC

• Microsoft Windows NT Workstation version 3.5
• Microsoft Windows NT Server version 3.5

SYMPTOMS

When you use HP 10/100 VG ANYLAN network interface card (NIC) with the corresponding Windows NT driver (HP J2573A ISA), Network Monitor goes into an unusable state (and won't shut down) when you attempt to start a capture.

CAUSE

This problem occus when Network Monitor makes statistic queries.

WORKAROUND

HP will soon be releasing a new version of this driver. You can work around this problem by using a beta version of this driver (available from the HP Internet FTP site).

The driver (HPFEND.SYS) supports ISA, EISA, and PCI VG cards. There are different OEMSETUP.INF and .DLL files for each card type.

To use the beta driver:

1. Get J2585A.EXE from the HP FTP site:

   ftp ftp-boi.external.hp.com (192.6.71.2) User: anonymous Password: email-address pub/computer_products/network directory binary

2. Locate the HP VG ISA Support Disk (A.00.03) or download J2573A.EXE from the HP FTP site.

3. Format a floppy disk.

4. Copy the contents of the \WINNT directory from the HP VG ISA disk to the root of the newly formatted floppy disk. Also, copy the file \DISK1 from the HP VG ISA disk to the root of the new floppy.

5. Extract HP VG PCI drivers disk archive (J2585A.EXE) to hard disk.

6. Overwrite \HPFEND.SYS on the new floppy with \BETA\HPFEND.SYS from the HP VG PCI archive.

7. On the Windows NT computer, remove the old ISA driver and then install the new driver from the floppy disk.