Windows NT Displays a Stall or Panic Error When Printing

 Last reviewed: August 26, 1996
Article ID: Q129008
The information in this article applies to:
  • Microsoft Windows NT Workstation version 3.5
  • Microsoft Windows NT Server version 3.5

SYMPTOMS

Windows NT may display a stall or panic error message when printing.

CAUSE

This problem occurs when the size of a print job spool file, when divided by 4096, yields a remainder between 3938 and 3958. A non-paged pool allocation in this range can cause a pool list array overflow.

STATUS

Microsoft has confirmed this to be a problem in Windows NT version 3.5. A supported fix is now available, but is not fully regression-tested and should be applied only to systems experiencing this specific problem. Unless you are severely impacted by this specific problem, Microsoft recommends that you wait for the service pack release containing this fix. Contact Microsoft Product Support Services for more information.

KBCategory: kbprint kbbug3.50
KBSubcategory: ntprint NTSrvWkst
Additional reference words: 3.50 prodnt

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY.

Last reviewed: August 26, 1996
© 1998 Microsoft Corporation. All rights reserved. Terms of Use.