Using Windows NT RAS to Connect to CompuServe PPP

• Microsoft Windows NT Workstation version 3.5, 3.51, and 4.0
• Microsoft Windows NT Server version 3.5, 3.51, and 4.0

SUMMARY

CompuServe offers direct dialup PPP support for accessing the Internet. CompuServe provides an Internet Dialer program that requires an updated 16- bit WINSOCK.DLL file that does not function under Windows NT. However, it is possible to use the Remote Access Service included with Windows NT to connect to the CompuServe PPP server.

MORE INFORMATION

To connect to CompuServe PPP server using Windows NT 4.0:

1. Install Remote Access Service (RAS) in the Windows NT Network Control Panel. Make sure that "Dial-out only" or "Dial-out and Receive calls" is selected for the RAS device, and TCP/IP is one of your installed protocols.

2. Open My Computer and select Dial-Up Networking.

3. Select New, and on the Basic page, enter the entry name, phone number, and modem.

4. On the Server page, clear the IPX/SPX Compatible and NetBEUI protocol check boxes, and make sure that TCP/IP is selected.

5. On the Script page, select Run this Script and select C:\<systemroot>\system32\ras\cis.scp.

6. Click OK to save the new entry.

7. The first time you dial, you will be prompted for a username, password, and domain.

        - For username, enter your Compuserve user ID, which is normally
          something like 12345,6789.
   

        - For password, enter your Compuserve logon password.
   

        - Leave the domain field blank.
   

To connect to CompuServe PPP server using Windows NT 3.5x:

1. Install Remote Access Service (RAS) in Windows NT Network Control Panel. Make sure that "Dial-out only" or "Dial-out and Receive calls" is selected for the RAS device.

2. To make the PPP connection easier, add the following to the %SystemRoot%\System32\Ras\Switch.inf file:

         [CIS-Internet]
         COMMAND=<cr>
         OK=<match>":"
         COMMAND=CIS<cr>
         OK=<match>":"
         COMMAND=userid/GO:PPPCONNECT<cr>
         OK=<match>":"
         COMMAND=password<cr>
         OK=<ignore>
   

   where userid and password equal your actual CompuServe user ID and password.

   NOTE: Anyone who has access to read your Switch.inf file can see your user ID and password. If you do not want to use Switch.inf, you can choose terminal instead of CIS-Internet in the Security dialog and enter the commands manually (click done after entering your password).

   If you perform this manual connection, the strings presented by CompuServe may be unreadable but everything will still work. CompuServe uses 7 data bits and even parity, and RAS uses 8 data bits and no parity. You can press the PLUS SIGH (+) and then ENTER to view the prompts using 8 data bits, but they may be garbled again after you enter your user ID. You may need to use GO TERMINAL to change your terminal settings on CompuServe. For more information contact CompuServe Customer Support.

3. From the Remote Access Service group, start Remote Access, or run RASPHONE.

4. Create a new RAS Phone Book entry.

   a. Click Add to create a new entry in the RAS Phone Book.

   b. Type Entry Name, Phone Number (same local dialup number normally

         used to access CompuServe), and Description.
   

   c. Click Advanced if you are not already viewing the advanced options.

5. Configure your new Phone Book entry.

   a. Click Network.

   b. Select PPP and make sure the TCP/IP protocol is selected (you can

         disable NetBEUI and IPX).
   

   c. Select TCP/IP Settings. Select "Server assigned IP address."

   d. Select "Use specific name server addresses" and enter 149.174.211.5

         149.174.213.5 (backup) for the DNS server.
   

         NOTE: Use 149.174.64.42 as a backup DNS address. These DNS addresses
         may change. If you have problems with DNS resolution, you may need
         to call CompuServe for correct DNS addresses.
   

   e. Make sure you select the "Use default gateway on remote network"

         check box.
   

   f. Accept these setting by clicking OK, and then click OK again.

6. Click Security. Change the After dialing Script to CIS- Internet if you modified the Switch.inf. Otherwise choose terminal.

NOTE: In some cases, although you can connect to the CompuServe PPP dialup service, you may have trouble connecting to Internet hosts. In this case, for additional information, please see the following articles in the Microsoft Knowledge Base:

   ARTICLE-ID: Q166090
   TITLE     : MSN Support in Windows NT

   ARTICLE-ID: Q161368
   TITLE     : Service Pack 2 May Cause Loss of Connectivity in Remote
               Access

   ARTICLE-ID: Q161986
   TITLE     : Troubleshooting Internet Service Provider Login Problems