Incorrect System BIOS Information in Windows NT Diag. Report

 Last reviewed: May 19, 1995
Article ID: Q130374
The information in this article applies to:
  • Microsoft Windows NT Workstation version 3.5
  • Microsoft Windows NT Server version 3.5

SYMPTOMS

When you save or print a Windows NT Diagnostics (WINMSD.EXE) report that includes Hardware information, there may be two or more lines for System BIOS Version. The first line usually contains correct information, however the rest of the System BIOS Version lines have erroneous information. For example: 

             Microsoft Diagnostics Report For <Computer Name>
   ----------------------------------------------------------------------

   Hardware Report
   ----------------------------------------------------------------------
                  System BIOS Date: 12/15/94
               System BIOS Version: 80486 ROM BIOS PLUS Version 1.00 A10
               System BIOS Version: 0 A??
               System BIOS Version: ? ? ?
               System BIOS Version: 2
               System BIOS Version: <Computer name>
               System BIOS Version: <Erroneous name>
                                    6
                   Video BIOS Date: 94/12/15
                Video BIOS Version:
                            OEM ID: 0
                          CPU Type: Intel Pentium
                    Number of CPUs: 1
                         Page Size: 4 KB (4,096)
       Minimum Application Address: 0x00010000
       Maximum Application Address: 0x7FFEFFFF
          Current Video Resolution: 800 x 600 x 65,536
           Stepping of Processor 0: x86 Family 5 Model 2 Stepping 4
Note:
  • This problem occurs three to four times in every ten tries.
  • The corruption usually looks different every time.
  • This problem also occurs when you save or print Report All.

STATUS

Microsoft has confirmed this to be a problem in Windows NT version 3.5. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.

KBCategory: kbtool kbprint kbbug3.50
KBSubcategory: ntutil
Additional reference words: prodnt 3.50 msd 3 4 10

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Last reviewed: May 19, 1995
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