Err Msg Installing LaserWriter Pro 810: Could Not Create...

 Last reviewed: August 26, 1996
Article ID: Q131157
The information in this article applies to:
  • Microsoft Windows NT Workstation version 3.5
  • Microsoft Windows NT Server version 3.5

SYMPTOMS

When you attempt to install a printer driver for the Apple LaserWriter Pro 810, the files appear to be copied to your computer and then the following error appears: 

   Could not create printer: Printer driver is unknown.
This problem occurs when a postscript printer was not previously installed. Further attempts to install a printer continue to produce the error.

WORKAROUND

To work around this problem, install another postscript printer and then install the Apple LaserWriter Pro 810.

NOTE: You must reboot the computer before installing another postscript printer driver.

STATUS

Microsoft has confirmed this to be a problem in Windows NT version 3.5. This problem was corrected in Windows NT version 3.51.

KBCategory: kbprint kbbug3.50 kbfix3.51
KBSubcategory: ntprint NTSrvWkst
Additional reference words: prodnt 3.50

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Last reviewed: August 26, 1996
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