"Invalid Page Fault" Running Office 95 Help Wizard

Last reviewed: May 5, 1997
Article ID: Q131343

The information in this article applies to:

  - Microsoft Windows NT Workstation version 3.51
  - Microsoft Windows NT Server version 3.51

SYMPTOMS

When you install Office 95 under Windows NT 3.51, start help from one of the Office applications, start the application, and then choose an "Answer Wizard" from the Help menu, the help menu may disappear or appear as an incomplete dialog box. If the Find tab button is blank and you attempt to use this function, the following error appears:

   WINHLP32 caused an invalid page fault in module WINHLP32.EXE at
   0137:00401CF5.

RESOLUTION

To correct this problem, install the latest U.S. Service Pack for Windows NT version 3.51.

STATUS

Microsoft has confirmed this to be a problem in Windows NT version 3.51. This problem has been corrected in the latest U.S. Service Pack for Windows NT version 3.51. For information on obtaining the Service Pack, query on the following word in the Microsoft Knowledge Base (without the spaces):

    S E R V P A C K

Additional query words: prodnt
Keywords : kbbug3.51 kbfix3.51.sp1 kbtool ntutil
Version : 3.51
Platform : WINDOWS
Issue type : kberrmsg

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Last reviewed: May 5, 1997
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