File Manager Hangs on Computer Using Mitsumi CD-ROM Driver

Last reviewed: July 12, 1995
Article ID: Q132445

The information in this article applies to:

- Microsoft Windows NT Workstation versions 3.5 and 3.51 - Microsoft Windows NT Server versions 3.5 and 3.51

SYMPTOMS

If you use the Mitsumi CD-ROM driver (MITSUMI.SYS) provided with Windows NT, or the Mitsumi proprietary CD-ROM driver (16-bit I/F, model number 74- 1645A) for a Mitsumi CRMC-FX001D CD-ROM drive or a Sound Blaster CT1750 Multi-CD-ROM drive, File Manager stops responding (hangs) when you choose the CD-ROM drive icon.

This problem occurs when a compact disc is not present in the CD-ROM drive.

WORKAROUND

To work around this problem, ensure that a CD is in the CD-ROM drive when you choose the File Manager CD-ROM drive icon.

STATUS

Microsoft has confirmed this to be a problem in Windows NT versions 3.5 and 3.51. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.

KBCategory: kbhw kbtool kb3rdparty kbbug3.50 kbbug3.51
KBSubcategory: ntdriver ntutil
Additional reference words: 3.50 3.51 cdrom creative labs winfile

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Last reviewed: July 12, 1995
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