The information in this article applies to:
- Microsoft Windows NT Workstation versions 3.51
- Microsoft Windows NT Server versions 3.51
SYMPTOMS
Shortly after you install the driver for the 3COM EtherLink III PCI 3C590
or 3C595 network interface card (NIC), your computer stops responding
(hangs). The computer may also hang during bootup.
RESOLUTION
To correct this problem, do one of the following:
- If your computer uses a Micron motherboard BIOS:
According to Micron Technical Support, you can correct this problem
by upgrading the motherboard BIOS to version 08. You can obtain the
BIOS update, HI_08.ZIP, from the Micron bulletin board system (BBS)
at (208) 465-8982 or from their Internet WWW server at
http://www.mei.micron.com/techsupp/bbs/micm54hi.htm. For more
information, contact Micron Technical Support at (208) 465-3434.
-or-
- If your computer does not use a Micron motherboard BIOS:
Download the file 3C59XX.EXE from 3COM's BBS or by contacting 3COM's
technical support. 3COM's BBS number is (408) 980-8204. The file is a
self-extracting archive which contains diagnostics and drivers. The
OEMSETUP.INF and EL59X.SYS files are located in the NDIS\WINNT35
subdirectory created by executing 3C59XX.EXE. This file can also be
found in the AskThreeCom forum on CompuServe. 3COM's technical
support number is (800) 876-3266.
The third-party products discussed here are manufactured by vendors
independent of Microsoft; we make no warranty, implied or otherwise,
regarding these products' performance or reliability.
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