Blank Page is Printed with HP IIIsi and HP 4 Printer Driver

The information in this article applies to:

• Microsoft Windows NT version 3.1
• Microsoft Windows NT Advanced Server version 3.1
• Microsoft Windows NT Workstation versions 3.5, 3.51, and 4.0
• Microsoft Windows NT Server versions 3.5, 3.51, and 4.0

SYMPTOMS

When printing to a network printer a blank page may be printed at the end of the print job. This can occur if the server has Default Datatype set to RAW[FF auto] in the printer details on the server.

CAUSE

The print processor incorrectly parses the data stream from some printers and adds an extra form feed to the job when one already exists.

RESOLUTION

Create two printers, one set to RAW[FF Auto] for printing from applications that do not put a FF at the end of the job, usually MS-DOS applications.

Create the second printer with the Datatype set to RAW for printing from applications that do put a FF at the end of the print job.

STATUS

Microsoft has confirmed this to be a problem in Windows NT version 3.1 and 3.5. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.