Dr. Watson Access Violation Occurs Sending Mail Attachments

 Last reviewed: October 12, 1995
Article ID: Q134427
The information in this article applies to:
  • Microsoft Windows NT operating system version 3.1
  • Microsoft Windows NT Advanced Server version 3.1
  • Microsoft Windows NT Workstation versions 3.5 and 3.51
  • Microsoft Windows NT Server versions 3.5 and 3.51

SYMPTOMS

If you enable "Check spelling of messages before sending" in Windows NT Mail (MSMAIL32.EXE), exit Mail, and send mail with a file attachment in File Manager, the following Dr. Watson for Windows NT error message appears and File Manager closes: 

   An application error has occurred
   and an application error log is being generated.

      WINFILE.exe

   Exception: access violation (0xc0000005), Address: <Hex address>

RESOLUTION

To correct this problem, upgrade to Windows NT 3.51 (if you have not already done so) and install the latest U.S. Service Pack for Windows NT version 3.51.

STATUS

Microsoft has confirmed this to be a problem in Windows NT versions 3.1, 3.5, and 3.51. This problem has been corrected in the latest U.S. Service Pack for Windows NT version 3.51. For information on obtaining the Service Pack, query on the following word in the Microsoft Knowledge Base (without the spaces): 

   S E R V P A C K

KBCategory: kbtool kbbug3.10 kbbug3.50 kbbug3.51 kbfix3.51.sp2
KBSubcategory: ntutil ntui
Additional reference words: prodnt 3.10 3.50 3.51 winfile 32-bit 32bit
workgroup

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Last reviewed: October 12, 1995
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