Event ID 1999 Appears When Using Compaq Insight Manager

 Last reviewed: April 30, 1996
Article ID: Q135528
The information in this article applies to:
  • Microsoft Windows NT Workstation version 3.51
  • Microsoft Windows NT Server version 3.51

SYMPTOMS

After you upgrade from Windows NT 3.5 to Windows NT 3.51 on a Compaq computer using the Compaq Insight Manager, the following events may appear in Event Viewer: 

   Event ID: 1999
   Description: SNMP service debug trace management API thread attach.

   Event ID: 1999
   Description: SNMP service debug trace management API thread detach.

CAUSE

This problem occurs if the Compaq Insight Manager file SYSMGMT.SYS is missing from the %SYSTEMROOT%\SYSTEM32\DRIVERS directory and you are using outdated Compaq Insight Manager system files.

RESOLUTION

To correct this problem:

  1. Ensure SYSMGMT.SYS is located in the %SYSTEMROOT%\SYSTEM32\DRIVERS directory.

  2. Obtain SP1311.EXE from the Compaq Bulletin Board Service (BBS) at (713) 378-1418 or the Compaq Forum (GO CPQFORUM) on CompuServe. This file extracts the latest MGMTAPI.SYS and CIMNT32.DLL.

For more information, contact Compaq Technical Support at (800) 386-2172.

The Compaq products discussed here are manufactured by Compaq Computer Corp., a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability.

KBCategory: kbsetup kb3rdparty
KBSubcategory: ntsetup
Additional reference words: prodnt mgmt cim 2.40 2.50 3.50 3.51 snmp

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY.

Last reviewed: April 30, 1996
© 1998 Microsoft Corporation. All rights reserved. Terms of Use.