WinFax Pro Software Causes 16-bit Applications To Hang

 Last reviewed: October 12, 1995
Article ID: Q136780
The information in this article applies to:
  • Microsoft Windows NT Workstation version 3.51
  • Microsoft Windows NT Server version 3.51

SYMPTOMS

Delrina WinFax Pro uses a 16-bit application to send a fax through the print services of a WinFax driver. If you have configured the WinFax driver as the default printer driver, a Delrina WinFax Pro Send dialog box appears when you print. When you choose a cover page or switch to the 16-bit application to perform additional work, all 16-bit applications, including Delrina WinFax Pro, stop responding (hang).

RESOLUTION

To correct this problem, install the latest U.S. Service Pack for Windows NT version 3.51.

STATUS

Microsoft has confirmed this to be a problem in Windows NT version 3.51. This problem has been corrected in the latest U.S. Service Pack for Windows NT version 3.51. For information on obtaining the Service Pack, query on the following word in the Microsoft Knowledge Base (without the spaces): 

   S E R V P A C K

KBCategory: kbui kbbug3.51 kbfix3.51.sp2
KBSubcategory: nt16ap
Additional reference words: prodnt 3.51 ntvdm wowexec

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Last reviewed: October 12, 1995
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