Out of Virtual Memory Using Office 95 Shortcut Bar

• Microsoft Windows NT Workstation version 3.51
• Microsoft Windows NT Server version 3.51

SYMPTOMS

After you install Microsoft Office 95 in Windows NT and place the mouse pointer on the Office 95 Shortcut bar for a long period of time, the following error message appears:

   System Process - Out of Virtual Memory

   Your system is running low on virtual memory. Please close some
   applications. You can then start the System option in the Control
   Panel and choose the Virtual Machine button to create an additional
   page file or to increase the size of your current paging file.

CAUSE

Each time you use the Microsoft Office Toolbox to open a document or keep the mouse on the Shortcut the Microsoft Office process does not free used memory properly.

WORKAROUND

To work around this problem, stop and restart the toolbar periodically, or remove it from the startup group and do not leave it running.

STATUS

Microsoft has confirmed this to be a problem in Windows NT version 3.5. We are researching this problem and will post new information in the Microsoft Knowledge Base as it becomes available.