Event ID 7000 and 7001 Appear When You Use HTTP and GSNW

Last reviewed: March 25, 1997
Article ID: Q136934

The information in this article applies to:
  • Microsoft Windows NT Server versions 3.51
  • Microsoft Windows NT Resource Kit version 3.51
  • Microsoft Windows NT Server version 4.0
  • Microsoft Windows NT Workstation version 4.0

SYMPTOMS

When you use the Hyper Text Transfer Protocol (HTTP) service in Windows NT 3.51 Resource Kit with Gateway Services for NetWare (GSNW), the following system events appear in the Event Viewer when you start Windows NT:

   Event ID: 7000
   Source: Service Control Manager
   Type: Error
   Description: The MUP service failed to start due to the following
   error: An instance of the service is already running.

   Event ID: 7001
   Source: Service Control Manager
   Type: Error
   Description: HTTP server service depends on the MUP service which
   failed to start because of the following error: An instance of the
   service is already running.

RESOLUTION

To correct this problem:

WARNING: Using Registry Editor incorrectly can cause serious, system-wide problems that may require you to reinstall Windows NT to correct them. Microsoft cannot guarantee that any problems resulting from the use of Registry Editor can be solved. Use this tool at your own risk.

  1. Run Registry Editor (REGEDT32.EXE).

  2. From the HKEY_LOCAL_MACHINE subtree, go to the following subkey:

          \SYSTEM\CurrentControlSet\Services\HTTPS
    

  3. For the following value name, remove MUP:

          Value Name: DependOnService
          Data Type:  REG_MULTI_SZ
    
          String:     MUP Tcpip AFD
    
    

  4. Quit Registry Editor.

  5. Shutdown and restart Windows NT.


Additional query words: prodnt
Keywords : kbnetwork ntras ntreskit NTSrvWkst
Version : 3.51 4.0
Platform : WinNT


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Last reviewed: March 25, 1997
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