STOP 0x0000001E or System Hangs When Mirroring Seagate ST32550

Last reviewed: September 22, 1995
Article ID: Q137148

The information in this article applies to:

Microsoft Windows NT Server versions 3.5 and 3.51

SYMPTOMS

When you perform mirroring on a FAT or NTFS system partition on a Seagate ST32550N (Firmware Revision 14) hard disk connected to a DPT 2022 or 2122 SCSI controller (Firmware Revision 06B0 BIOS 2.D7), the following STOP error message appears in Windows NT 3.5:

   STOP: 0x0000001E
   KMODE_EXCEPTION_NOT_HANDLED

When you perform the same procedure above in Windows NT 3.51, the Windows NT stops responding (hangs).

CAUSE

This problem occurs when Revision 14 of the Seagate hard-disk firmware is used.

RESOLUTION

Upgrade the firmware of the Seagate 32550N hard disk to Revision ASA2 16.

KBCategory: kbhw kb3rdparty
KBSubcategory: ntstop ntfault
Additional reference words: prodnt 3.50 3.51 drive hdd adapter trap 0x1e
0x01e

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Last reviewed: September 22, 1995
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